Privacy Policy

BY VISITING MYGROUP.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.

Notice of Privacy Practices

Effective April 8, 2026

This privacy notice discloses the privacy practices for MYgroup. This privacy notice addresses what information is collected, who the information is shared with, and how it is secured.

The terms “we,” “us,” and “our” refers to MYgroup. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Do we use cookies?
Yes, MYgroup uses cookies to store or access information. If you don’t want cookies used on this website, you can change it within your web browser, however this could affect certain features.

What data do we collect?
MYgroup.com collects the following data:

  • Personal Identification Information such as name, email address, physical address, phone number
  • MYgroup.com automatically collects certain data when you visit the website. This information does not reveal your specific identity but could include device and usage information, such as your IP address, operating system, language preferences, country, location, device name. This information is needed for security, analytics, and reporting purposes.

How do we collect your information?
If you schedule an appointment with MYgroup, your name, email, and phone number will be collected. Your name and email address may be used to contact you after your call with follow-up information.

How will we use your data?
In order to provide you with the best possible service and ensure a personalized user experience, we collect and use your data in the following ways:

  • Identifiers: We use identifiers such as your name, email address, and other contact details to create and manage your account with us. This information helps us to communicate with you effectively, provide customer support, and process transactions. It also aids in verifying user identity to ensure the security of your account and personal information.
  • Internet or Other Electronic Network Activity Information: Information regarding your interaction with our website, applications, or advertisements is crucial for improving and personalizing your user experience. We analyze this data to understand website usage patterns, enhance website functionality, and develop new features that meet your needs. This information also helps us in targeted advertising, making sure that you receive ads relevant to your interests.

We are committed to using your data responsibly and in accordance with all applicable privacy laws. The information we collect is intended to enhance your experience with our services and to operate our business effectively.

Your data will be used for a variety of business purposes identified below:
Send you marketing and promotional messages. MYgroup and third party marketing partners can use your personal information for marketing purposes.

We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled “Will your information be shared?”.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Testimonials
MYgroup posts testimonials that include personal information. All testimonials are consented to prior to being put on the website. If you want to update or delete your testimonial, please contact myinfo@mygroup.com and include your name, where the testimonial is, and your contact information.

Targeted Advertising
MYgroup may use your information to show content that interests you or near your location.

Giveaways
MYgroup hosts giveaways and may use your information if you decide to participate.

Feedback
MYgroup is always looking to improve and may use your information to ask for feedback.

To enforce the terms and conditions and other policies for business, legal, or contractual reasons.

Respond to legal requests
If MYgroup receives a legal request, your data may have to be inspected.

Deliver products or services
Your data may be used to deliver any products or services you requested.

Respond to inquiries
Your data may be used if you use the contact forms on the website.

Other business purposes
Your information may be used for data analysis, to determine the effectiveness of promotional campaigns, and to evaluate and improve services, products, and marketing. Your personal information will not be used without your consent.

Will your information be shared?
Your data may be shared with your consent, to perform a contract, or legal obligations to comply with applicable law, government requests, court order, or a legal process.

Your data may be shared to investigate, prevent, or take action regarding violations of our policy, fraud, illegal activities, or for litigation purposes which we are a part of.

Your information may be shared with the vendors, consultants, and third party service provider, contractors, or agents who perform services for MYgroup or on behalf of MYgroup. Examples include: data analysis, email delivery, hosting services, customer service, and marketing efforts.

If you share information from MYgroup.com on any social media medium, you are voluntarily disclosing your personal information. It becomes public information and can be collected and used by others. MYgroup.com does not have control over this collection and takes no responsibility for the use, storage or dissemination of such publicly disclosed personal information by you.

Who will your information be shared with?
MYgroup shares your information with the third parties. If MYgroup has processed your data based on your consent and you want to revoke consent, contact myinfo@mygroup.com.

For example, we share personal information with:

  • Service providers
    MYgroup works with other companies to help run the company. They help with things like providing counseling services, offering training and development opportunities and communicating with individuals and organizations where we have an established business relationship. These third parties may provide services related to any of the purposes described in “How will we use your data?”, and we may share with them any types of information described in “What data do we collect?”. They might get some of your information from us or from what you do on our site. Sometimes they might be in other countries. Companies that process your payments might also get your information.
  • Marketing
    We also work with other companies to advertise our organization. They might get some of your information from us or from what you do on our site, and we might combine it with what we know about you. You’ll find the types of information described under “Information We Collect”.
  • Other third parties
    If we ever have to, we might share your information with the government or the police to follow the law or keep everyone safe.
  • Parties to a Business Transaction
    If we ever become part of another company or buy another company, we might share your information with them.
  • Other
    We might also share your information with other companies if you tell us it’s okay to do so.

How long will you store my information?
Your information is stored for as long as necessary as set out in the privacy policy unless otherwise required or permitted by law (tax, accounting, legal obligations).

Your information will not be kept longer than the period of time you have an account with MYgroup.

Securing your information
MYgroup will not trade, share, or sell your information to any other company without giving you express notification, except for certain third parties who assist MYgroup. in providing services to you, as listed above. These third parties agree to keep your information private. MYgroup will release your information as required by law and if necessary to protect MYgroup’s legal rights and/or to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website.

GDPR (General Data Protection Regulation) rights
If you are a resident in the European Economic Area, you are entitled to the following rights:

  • Know what data has been collected about you and how it has been processed
  • Object to the transfer of your personal data from one electronic processing system into another
  • Make changes to inaccurate information
  • Withdraw consent after you have given your personal data
  • Ask for your personal data to be deleted
  • Informed in clear and plain language if you are asked for consent of your personal data

If you believe MYgroup is unlawfully using your information, you have the right to complain to your local data protection supervisory authority. You can contact them at: https://edpb.europa.eu/about-edpb/board/members_en.

Privacy Rights
If you have an account with MYgroup, you can delete your account by sending an email to myinfo@mygroup.com and MYgroup will delete your account. Some information may be retained for fraud, legal investigations, enforce terms and conditions, or troubleshoot.

Children’s Online Privacy Protection Act
This website is not directed at children and does not collect information from persons under the age of 13. If your child submitted personal identifiable information to MYgroup, please email myinfo@mygroup.com and that information will be deleted.

California resident’s privacy rights
California Civil Code Section 1798.83 permits users who are California residents to request and obtain information about categories of personal information that MYgroup discloses to 3rd parties for direct marketing purposes and the names and addresses of all 3rd parties, MYgroup shared in the immediately preceding calendar year. If you are a California resident and would like to make this request, use the information below to contact MYgroup.

Children under 18 years of age may request removal of content or information posted on MYgroup.com. To request removal, use the information below to contact MYgroup and provide a statement that you reside in California.

YOUR RIGHTS UNDER THE CCPA

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You

You have the right to know:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • Our business or commercial purpose for collecting or selling personal information;
  • The categories of third parties with whom we share personal information, if any; and
  • The specific pieces of personal information we have collected about you.

Please note that we are not required to:

  • Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
  • Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
  • Provide the personal information to you more than twice in a 12-month period.

Personal Information Sold or Used for a Business Purpose

In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information.

Please send an email to myinfo@mygroup.com if you do not want your information disclosed to third parties.

In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information.

Please send an email to myinfo@mygroup.com if you do not want your information disclosed to third parties.

Additional rights and provisions for Virginia residents
This section specifically addresses our practices under the Virginia Consumer Data Protection Act (“VCDPA”) for users residing in Virginia. It explains how we collect, use, and share your personal information.

As a Virginia resident, you have certain rights regarding your personal information, including: the right to access, correct, or delete your information, right to opt out of the sale of your personal information or targeted advertising. If you have a privacy rights request, you can submit it by emailing us at myinfo@mygroup.com or using the Cookies Preferences, but you may need to verify your identity first.

If you make a privacy rights request, we’ll keep a record of the information you provided to us for our own records.

Personal Data Collection

  • Categories Collected: We collect identifiers, commercial information, and internet information. Sensitive data is not collected.
  • No Collection of Additional Data Without Notification: We commit to not collecting more categories of personal data without informing you.

Processing of Personal Data

  • Purpose and Details: For the rationale behind processing your personal data, refer to “How will we use your data”.
  • Consent for New Purposes: We won’t process your information for purposes not originally disclosed without your consent.

Sharing of Personal Data
Third Parties: Your personal data is shared with third parties as detailed in “Who will your information be shared with?”. We classify these third parties according to the purpose of data processing.

Sale of Personal Data

  • Definition of Sale: In the VCDPA context, ‘sale’ means exchanging personal data for monetary consideration to a third party.
  • Exclusions: Disclosing personal data to a processor for processing on our behalf is not a sale. Other exceptions under the VCDPA also apply.

Some of the software used under “Who will your information be shared with?” may be considered a sale of your personal information under VCDPA.

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Supervisor Orientation Test

Welcome to your Supervisor Orientation Test! There are a total of 12 questions and you need to get at least nine correct to receive a passing grade. You may refer back to the Supervisor Orientation training materials if you need a refresher.

Which statement most closely describes an EAP?

A supervisor is not allowed to dispense a disciplinary action while an employee is being seen by the EAP, even if performance problems are continuing.

EAPs can reduce the risk of lawsuits by helping troubled employees resolve personal problems before they face adverse actions such as termination that can lead to expensive legal challenges.

Many professionals in the workplace may consult with supervisors, but the profession founded on the basis of helping troubled employees and consulting with supervisors in managing and intervening with troubled employees is:

Your employee says she has marital problems after you confront her about coming in late and calling in sick. As a result, you recommend that she call the EAP. The attendance problems stop. However, two months later, attendance problems return. Your prior discussion and recommendation to use the EAP was a "supervisor referral"?

Some employees have personal problems, but no performance problems. How would you respond: Your employee tells you she is having financial problems. She says if things get worse, she might have to file for bankruptcy. She has no performance problems. What would you do?

Your employee has a problem with absenteeism. When confronted, he says he will seek help from the EAP. A month later the absences continue. At this point, there is no need to make a supervisor referral because the employee has already gone.

Which one of these interactions with a troubled employee would most likely be perceived as serious and motivate change?

If you refer an employee to the EAP, but do not consult with the EA professional and do not provide written information concerning performance problems, all of the following are likely to happen EXCEPT:

If the employee is referred to the EAP, but refuses to sign a release of information, the supervisor will have no way of knowing if the employee followed through with the referral.

Meeting with an employee after referral to the EAP, and planning specific dates and times for other follow-up meetings is a powerful way of helping an employee feel a constructive sense of urgency to follow-through with the EAPs recommendations and reduce the likelihood of a return to performance problems.

You are concerned with your employee's continued absenteeism and problematic behavior on the job. You decide to refer your employee to the EAP. Unfortunately the employee does not go after agreeing to do so. How should you respond?